Cornhill Direct Home Insurance

Allianz and LV=

You may have heard in the news that Allianz Group and Liverpool Victoria Friendly Society Limited announced in December 2017 the creation of a joint venture and strategic partnership. Allianz Insurance plc (“Allianz”) will no longer be underwriting home insurance and the joint venture will see Allianz's personal home insurance lines (including Cornhill Direct home insurance) transfer to Liverpool Victoria Insurance Company Limited (LV=). Allianz will hold shares in LV=.

What does this mean for you?

If you decide to insure your home with Cornhill Direct for another year your policy, which is currently sold to you and underwritten by Allianz, will be sold to you and underwritten by LV=. You will continue to receive the same levels of support from the Cornhill Direct team and will benefit from the same level of service if you need to make a claim.


Customer services

If you are a Cornhill Direct home insurance customer and have a query about your policy,please call:

0330 102 1731

or Email Us

Lines are open Monday to Friday 9am - 5pm.

Make a claim

To make a claim on your Cornhill Direct home insurance policy, or for existing claims, please call:

0330 102 1731

or Email Us

Lines are open Monday to Friday 9am - 5pm.


Home emergency cover

If you have Home emergency cover included in your policy and meed immediate help to deal with the effects of flood, fire or another insured risk, please call our Emergency Helpline on:

0208 603 9810

Lines are open 24 hours a day, 365 days a year.

Complaints

Tell us if you’re not happy with our service. We'll do our best to put things right.

If you wish to make a complaint please

Email: complaints@cornhilldirect.co.uk

Phone: 0330 102 1731

Post: Cornhill Direct, 500 Avebury Boulevard, Milton Keynes, MK92LA


For more information about Allianz complaints

For more information about LV= complaints


Contact us by post

Cornhill Direct, 500 Avebury Boulevard, Milton Keynes, MK92LA



Allianz Insurance plc registered in England and Wales number 84638 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register number 121849. Liverpool Victoria Insurance Company Limited registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register number 202965.